General Terms And Conditions

Welcome to Camilla Fashion.
These Payment Terms outline how Camilla Fashion (“we”, “our”, “us”) manages payments and order processing within the United Kingdom. By placing an order through our website, you acknowledge and agree to the terms below.

1. Accepted Payment Methods

For your convenience, Camilla Fashion supports several secure and trusted payment options:

- American Express

- Apple Pay

- Google Pay

- Shop Pay

- MasterCard

- Visa

- PayPal

All payments are processed in British Pounds (GBP £).

2. Billing Information

To ensure smooth and timely order processing, you agree to provide accurate and current billing details at checkout.
Please update your contact information — including your email address, billing address, and payment details — as needed so that we can complete transactions and communicate with you effectively.

3. Order Confirmation & Invoice

- Order Confirmation: Once your order is submitted, you will receive an email confirming the products purchased, the chosen delivery method, and your payment summary. This serves as your digital receipt.

- Invoice: A full invoice listing all items, shipping fees, taxes, and any discounts applied will be included with your parcel.

4. Payment Processing

- Authorisation: By entering your payment details, you grant Camilla Fashion permission to charge the total amount via your selected payment method. All payments are subject to verification and fraud screening.

- Failed Transactions: In the event a payment is declined or fails to process, we will notify you by email. You may be asked to provide an alternative payment method to finalise your order.

5. Disputes & Chargebacks

- Resolving Issues: If you experience any problems with your order or payment, please reach out to our customer care team at support@camillafashion.com where we are committed to resolving any concerns as quickly as possible.

- Chargebacks: All chargebacks are thoroughly reviewed. If a claim is determined to be invalid or unauthorised, you may be responsible for reimbursing the chargeback amount and any fees incurred.

Contact Information:

Store Name: Camilla Fashion
Address: 38 Montgomery Business Park Montgomery Rd, Belfast, BT6 9HL, United Kingdom

Email: support@camillafashion.com
Contact Form: Click here
Phone: +44 74 8881 1797

Customer Service Hours: Monday to Friday, 9:00 to 5:00 PM (GMT) Greenwich Mean Time (London)

Response Time: We will respond to your email within 24 hours on business days.